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Service quality in tourism : measurement methods and empirical analysis / Michael Langer.

By: Material type: TextTextSeries: Markt-Management ; Bd. 1Publication details: Frankfurt am Main ; New York : Peter Lang, c1997.Description: 196 p. : ill. ; 21 cmISBN:
  • 3631312261
  • 0820432407 (US)
Subject(s): DDC classification:
  • 338.4/791 21
LOC classification:
  • G155.A1 L287 1997
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Holdings
Item type Current library Call number Copy number Status Barcode
Short Loan for 1 day Short Loan for 1 day UOE Main Library Short Loan Area G155.A1 L287 1997 (Browse shelf(Opens below)) 10027407 Available 10027407
Total holds: 0

Includes bibliographical references (p. 171-188) and index.

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