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Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner.

By: Contributor(s): Material type: TextTextPublication details: London ; Routledge , c2013.Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 26 cmISBN:
  • 9780415632539 (hbk : alk. paper)
  • 9780415632546 (pbk : alk. paper)
Subject(s): DDC classification:
  • 647.94068/3 23
LOC classification:
  • TX911.3.P4 .B64 2013
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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includes index

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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