@book{10698,
	author = {Go, Frank M. and Monachello, Mary L.},
	title = {Human resource management in the hospitality industry /},
	publisher = {Wiley,},
	year = {c1996.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/description/wiley037/95036890.html}
}