@book{12147,
	author = {Borsenik, Frank D. and Stutts, Alan T.},
	title = {The management of maintenance and engineering systems in the hospitality industry /},
	publisher = {Wiley,},
	year = {c1997.},
	address = {New York :},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/description/wiley037/96039997.html}
}