00536nam a2200205 4500 20170502112440.0 000 000 000 9780415635509 UOEL HD62.15 .O173 2014 Oakland,John S. Total Quality Management and operational Excellence:Text with cases by John S. Oakland 4th .ed London, Routledge Taylor and Francis Group c2013 xxiv,530p : ill includes index lcc SL2 12708 12708 0 0 lcc 0 0 UOE UOE SHO 2017-03-24 5 HD62.15 .O17 2014 20152890 2026-04-27 09:24:30 2018-12-17 20152890 2017-03-24 SL2 0 0 lcc 0 0 UOE UOE SHO 2017-03-24 10 HD62.15 .O17 2014 20152891 2026-04-27 09:24:30 2018-12-08 20152891 2017-03-24 SL2 0 0 lcc 0 0 TC TC SHO 2017-04-27 0 HD62.15 .O173 2013 20152892 2017-04-27 00:00:00 20152892 2017-04-27 SL2 0 0 lcc 0 0 TC TC SHO 2017-04-27 0 HD62.15 .O173 2013 20152893 2017-04-27 00:00:00 20152893 2017-04-27 SL2 0 0 lcc 0 0 TC TC SHO 2017-04-27 0 HD62.15 .O173 2013 20152894 2017-04-27 00:00:00 20152894 2017-04-27 SL2