@book{3954,
	author = {Goldsmith, L. Alistair and Nickson P. Dennnis and Sloan, H. Donald &Wood, C. Roy},
	title = {Human Resource Management for Hospitality Services /},
	publisher = {International Thomson Business Press ,},
	year = {c1997.},
	address = {London ;},
	note = {Include Bibliographical References and index}
}