Service operations management : improving service delivery / Robert Johnston and Graham Clark.
Material type:
TextPublication details: Harlow, England ; New York : FT/Prentice Hall, c2005.Edition: 2nd edDescription: xix, 496 p. : ill. ; 25 cmISBN: - 0273683675
- 658 22
- HD9980.5 .J64 2005
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Short Loan for 1 day
|
UOE Main Library Short Loan Area | HD9980.5 .J64 2005 (Browse shelf(Opens below)) | 20039463 | Available | 20039463 |
Total holds: 0
Includes bibliographical references and index.
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