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Winning the service game / Benjamin Schneider, David E. Bowen.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business School Press, c1995.Description: xi, 295 p. : ill. ; 25 cmISBN:
  • 0875845703 (alk. paper)
Subject(s): DDC classification:
  • 658.8/12 20
LOC classification:
  • HF5415.5 .S36 1995
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Holdings
Item type Current library Call number Copy number Status Barcode
Loan - Normal on open shelf Loan - Normal on open shelf UOE Main Library Open shelf HF5415.5 .S36 1995 (Browse shelf(Opens below)) 10044077 Available 10044077
Total holds: 0

Includes bibliographical references (p. 261-283) and index.

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