000 00536nam a2200205 4500
005 20170502112440.0
006 000
007 000
008 000
020 _a9780415635509
040 _aUOEL
050 _aHD62.15
_b.O173 2014
100 _aOakland,John S.
245 _aTotal Quality Management and operational Excellence:Text with cases
_cby John S. Oakland
250 _a4th .ed
260 _aLondon,
_bRoutledge Taylor and Francis Group
_cc2013
300 _axxiv,530p :
_bill
500 _aincludes index
942 _2lcc
_cSL2
999 _c12708
_d12708